CRM & Contacts

A complete CRM system integrated into your project management platform. Manage contacts, deals and entire customer history. Bruno analyzes emails and automatically creates contacts.

Features Overview

Contact and company management
Deal pipeline with Kanban board
Automatic lead scoring
Churn prediction with ML
Customer lifetime value calculation
Email integration
Contact history and timeline
Tags and categorization

360° Customer Overview

All information about a customer in one place: contact data, projects, invoices, emails, and time entries. Never switch between different tools again.

  • Contact timeline with all activities
  • Linked projects and tasks
  • Email history automatically synced
  • Individual hourly rates per customer
MF

Musterfirma GmbH

Max Fischer • CEO

Customer

3

Projects

€24k

Invoices

156h

Hours

Recent Activity

Invoice #2024-042 created2h
@
Email replied1d
Task completed3d

Deal Pipeline with AI

Manage your sales opportunities visually on a Kanban board. Our AI automatically evaluates the quality of each lead and predicts the closing probability.

  • Customizable pipeline stages
  • Automatic lead scoring (0-100)
  • Weighted pipeline value
  • Churn prediction for existing customers

Deal Pipeline

12

New

€24.500

8

Contact

€45.200

5

Proposal

€67.800

3

Negotiation

€89.000

2

Won

€125.000

Customer Portal for Transparency

Give your customers access to a portal where they can view project status, invoices, and time spent. Full transparency without additional effort.

  • Own login for each customer
  • Project progress in real-time
  • Invoice and payment overview
  • Sign quotes digitally

Customer Portal

Musterfirma GmbH

MF
Website Relaunch75%

Open Tasks

12

Invoices

€8.4k

Recent Activity

Design review completed2h
Invoice #042 paid1d

Your Benefits

360° customer view

All information about a customer in one place.

Win deals

Optimized pipeline for higher conversion.

Retain customers

Detect churn risks early.

Frequently Asked Questions

Yes, you can import contacts from CSV files, vCards or other CRM systems. A mapping wizard helps with assignment.

The customer portal allows your customers to view projects, provide feedback and download documents - without access to your internal data.

AI-powered lead scoring automatically evaluates the quality of your leads based on interactions, company size and engagement.

Yes, you can send emails directly from the contact profile. These are automatically assigned to the customer history.

Yes, fynoAI detects potential duplicates during import and manual creation and suggests merging them.

You can create any number of custom fields - text, numbers, selection lists, date and more. These appear in contact profiles and reports.

Yes, you can create dynamic segments based on criteria such as industry, revenue or last activity.

The deal pipeline shows all sales opportunities with value, stage and probability. Drag & drop to move deals between stages.

Yes, all interactions (emails, calls, meetings, notes) are automatically logged in the customer history.

Yes, you can create follow-up tasks directly from the contact profile. These also appear in your personal dashboard.

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