One platform.
Three pillars. Endlessly
extendable.

fynoAI is an Austrian all-in-one business platform with its own AI (BrunoAI) for SMBs and mid-market to enterprise organisations in the DACH region and the wider EU.

18+ integrated modules under a single login – typically replacing 12+ individual SaaS subscriptions with one consolidated platform:

• Communication & collaboration: fynoChat, fynoMeet, fynoDocs, fynoDrive, fynoVault
• Projects & sprints: fynoBasics (projects, tasks, calendar, mail, time entries), fynoSprints
• Operations: fynoCRM, fynoFinance (SKR03/04 & BMD/DATEV export), fynoService, fynoHR, fynoERP
• Industry solutions: fynoCraft (trades) and more verticals

BrunoAI works actively inside every module: classifies emails, spins up projects from a brief, books inbound invoices, summarises meetings and moves data seamlessly between modules.

Built and operated by clickpuls eCommerce GmbH in Vienna, hosted exclusively in the EU (Frankfurt), GDPR-compliant, with automatic PII masking before every AI call.

BrunoAI is a proprietary, purpose-trained AI model, built and operated by fynoAI in Austria – not a wrapper around ChatGPT, Claude or Copilot, but a standalone system specialised for DACH business workflows.

Why Bruno is different from consumer AIs:

• Trained for business contexts: bookkeeping (SKR03/04, BMD, DATEV), invoicing and CRM logic, HR processes, trades and e-commerce.
• Learns your workspace: Bruno knows your projects, customers, invoices, calendar and documents – and gets more precise every day because it understands your business, not just generic knowledge.
• Reads large PDFs, too: drop a 1,000+ page document into fynoDrive and ask Bruno about it – contract, tender, technical manual – it finds the relevant passages and answers in context.
• Context-aware across modules: what Bruno has learnt about a customer in CRM is immediately available in Projects, Finance and Calendar – no copy-paste.
• Persistent memory ("Brain"): settings, preferences and team conventions carry over across sessions.
• Chat and voice: you can message Bruno or call it – same AI, same context.
• Action chips, not just text: answers become directly executable actions – one click and the task is created, the invoice booked or the meeting rescheduled.
• Our own EU infrastructure: prompts and data never leave the European legal zone.

PII masking (Personally Identifiable Information Masking) is an additional protection layer inside fynoAI – on top of the fact that BrunoAI already runs in our own EU infrastructure, so data never leaves the European legal zone anyway.

The flow on every AI request:

1. fynoAI automatically detects personal data in the prompt.
2. Each entity is replaced with a deterministic placeholder: Max Mustermann → [PERSON_1], [email protected] → [EMAIL_1], ATU12345678 → [UID_1].
3. The anonymised prompt goes to Bruno.
4. The answer comes back and fynoAI rehydrates the placeholders locally with the real values.
5. The mapping stays exclusively in our EU storage (Frankfurt) and is scoped to the session.

Detected data types include:

• Names, email addresses, phone numbers
• IBAN, BIC, SEPA bank data
• Austrian and German VAT IDs, tax numbers
• Postal addresses, birth dates
• IP addresses, user agents

This fulfils GDPR under Art. 25 (Privacy by Design) and Art. 32 (appropriate technical measures) – and that's even before considering that no data is ever transmitted to external AI providers, because BrunoAI runs in our own EU infrastructure.

fynoAI consists of 18+ modules, organised into three pillars plus a foundation:

1) fynoWork – communication, productivity, collaboration

• fynoChat (Slack alternative with external invites)
• fynoMeet (video and audio meetings)
• fynoSprints (Scrum/Kanban, velocity tracking, retro)
• fynoDrive (file storage)
• fynoDocs (real-time documents)
• fynoVault (password manager)

2) fynoOperations – operational business processes

• fynoCRM (leads, pipeline, quotes)
• fynoFinance (bookkeeping with SKR03/04, BMD and DATEV export)
• fynoService (ticketing, customer support)
• fynoHR (people, leave, onboarding)
• fynoERP (inventory, order management)

3) fynoIndustry – industry-specific solutions

• fynoCraft (trades with on-site measurement, BOM, mobile time tracking)
• more verticals in development

Foundation + AI layer

• fynoBasics: projects, tasks, calendar, mail, time entries, customer management
• BrunoAI sits as an AI layer above all modules and works natively in every workflow.

All modules share the same data: a customer record in CRM shows up in Finance, Projects, Service and Calendar instantly – no sync delay.

All customer data is hosted exclusively in the European Union – specifically in certified data centres in Frankfurt, Germany.

• No data transfer to the US or other third countries.
• No US CLOUD Act: fynoAI is not subject to US jurisdiction.
• Backups stay inside the EU as well, encrypted, with 30 days retention.
• Temporary caches, logs and the PII mapping also stay physically on EU servers.
• Dedicated EU hosting available on request – isolated database cluster and separate key management for financial services, healthcare or public sector.

Yes, fynoAI is built GDPR-compliant from the ground up – "GDPR by design", not an afterthought checklist.

• EU hosting in Frankfurt: no third-country transfer.
• Proprietary AI: BrunoAI runs in our EU infrastructure, your data never goes to external AI providers like OpenAI, Anthropic or Google.
• PII masking before any AI processing as additional defense-in-depth.
• Data Processing Agreement (DPA) under Art. 28 GDPR on request before contract signing.
• Data subject rights: access, rectification, erasure and data portability are honoured on request within statutory deadlines.
• Two-factor authentication available for every user.
• Deletion after contract end within 30 days, with a written deletion confirmation on request.

No – BrunoAI is our own, purpose-trained AI model. We are not a wrapper around ChatGPT, Claude, Gemini or Mistral. We built BrunoAI from the ground up ourselves.

What Bruno was trained on:

• Bookkeeping under SKR03 and SKR04, Austrian and German chart of accounts
• BMD and DATEV export formats, invoice recognition and mapping
• Austrian and German VAT IDs, SEPA bank data, IBAN validation
• Invoicing logic (gross/net, VAT rates, discounts, dunning stages)
• CRM lead scoring and pipeline management
• HR processes (leave and time-tracking logic, Austria- and Germany-specific)
• Trades on-site measurement, bill of materials, service specifications
• E-commerce order and returns workflows

Why this matters:

• No outbound AI calls: no requests to OpenAI, Anthropic, Google or other external providers – everything runs in our infrastructure in Frankfurt.
• No third-country transfer, no CLOUD Act risk, no vendor change (terms of external models can change at any time – ours won't).
• Curated training: only properly licensed business datasets, not the generic internet corpus consumer AIs are built on.
• Continuous improvement: Bruno evolves with opt-in, anonymised customer feedback – it gets better where it is actually used.

fynoAI is built for SMBs and enterprise alike – typical customers range from 5-person teams to organisations with 500+ employees.

Particular strengths in industries:

• Professional services, agencies, consulting
• IT and software consulting
• Trades (with dedicated fynoCraft module)
• E-commerce and retail
• Healthcare providers
• Real estate
• Law and tax firms
• Industry and manufacturing

For small teams the biggest lever is quickly consolidating 12+ SaaS subscriptions into one platform.

For larger organisations we additionally offer custom Service Level Agreements (SLA) and enterprise support – the right configuration is discussed in the demo call.

Getting started begins with the demo form on usefynoai.com. We reach out within 24 hours with a time slot.

Step by step:

1. Personal 45-minute demo: fynoAI live with your concrete use case – no generic sales deck. We figure out the right module configuration together.
2. Workspace setup (1–2 days after contract signing): admin account, user invitations, roles and permissions.
3. Data import (1–2 weeks): customers, invoices, projects, team structures from your existing systems.
4. Training: structured sessions for admin team and power users, on-demand videos for everyone else.
5. Go-live supported by Customer Success; hypercare phase with a direct support line.

Typically 2–4 weeks in total until full productivity – depending on data volume and the number of legacy systems to connect.

fynoAI is a per-user SaaS subscription. The price per user per month depends on three levers:

• Number of users (volume-based tiered pricing)
• Chosen modules and industry solutions (e.g. fynoCraft for trades)
• Support level (standard, business, enterprise with SLA)

We discuss concrete pricing individually in the demo call, because every constellation is different. We deliberately don't publish list prices that wouldn't fit most customers anyway.

Notice periods and contract duration are also agreed individually and depend on the chosen plan and commitment. There is no free tier.

ROI case: Most customers replace 12+ individual SaaS subscriptions, which saves not just license spend but significant work time through the integrated AI. Our savings calculator on the homepage shows a realistic estimate for your team size.

No. fynoAI supports all common mail and calendar systems equally – you simply connect your existing mailbox, no need to switch providers.

Supported include:

• Mail: Gmail (OAuth), Microsoft 365 / Exchange (OAuth), any SMTP/IMAP server
• Calendar: Google Calendar, Microsoft 365 / Outlook, any CalDAV server

This flexibility is intentional: we want customers to be productive on fynoAI within days, not after months of email migration.

Yes. fynoAI is a full alternative to Microsoft 365 and Google Workspace – with the bonus that you also get the entire business layer that office suites don't cover.

What fynoAI replaces 1:1 compared to M365 / Workspace:

• Mail: connect any mailbox via SMTP/IMAP or OAuth – no Exchange or Gmail contract required.
• Calendar: native, CalDAV-compatible, team views included.
• Meetings: fynoMeet instead of Zoom or Google Meet.
• Chat: fynoChat instead of Teams – with Bruno right inside every channel.
• Documents: fynoDocs (real-time collaboration) instead of Word / Google Docs.
• Files: fynoDrive as central storage.
• Passwords: fynoVault instead of 1Password or LastPass.

And on top of that, you get project management, CRM, bookkeeping with BMD/DATEV export, HR, ERP, service ticketing and industry modules – all with the proprietary AI BrunoAI working actively inside every module.

If you want to keep M365 or Workspace, that works too: fynoAI connects to mail, calendar and documents via OAuth and runs alongside. Your choice – full replacement or hybrid setup.

Most customers consolidate 12+ individual tools with fynoAI. Typical replacements:

• Slack / Teams → fynoChat
• Asana / Trello / Jira → fynoBasics + fynoSprints
• Zoom / Google Meet → fynoMeet
• HubSpot / Pipedrive / Salesforce → fynoCRM
• QuickBooks / Xero → fynoFinance (with DATEV and BMD export for DACH)
• Zendesk / Intercom → fynoService
• Personio / BambooHR → fynoHR
• Google Drive / Dropbox → fynoDrive
• Google Docs / Notion → fynoDocs
• 1Password / LastPass → fynoVault

AI add-on subscriptions disappear entirely: Slack AI, Notion AI, HubSpot Breeze, Intercom Fin – all replaced by BrunoAI, which sits natively in every module.

Some customers additionally replace classic industry tools with fynoCraft (trades) or fynoERP (e-commerce/retail).

fynoAI is built on open standards – you can connect your existing mail and calendar setup without changing provider.

Mail & calendar:

• Gmail (OAuth), Microsoft 365 / Exchange (OAuth)
• Any SMTP/IMAP server – no matter where your mailbox lives
• Google Calendar, Microsoft 365 / Outlook, any CalDAV server

Bookkeeping export:

• BMD export (Austria) and DATEV export (Germany) for handover to your tax advisor
• SEPA XML for transfers and direct-debit files

Files and documents live natively in fynoDrive and fynoDocs – no data mirroring to third-party storage, everything stays in fynoAI's EU infrastructure.

Security is layered across infrastructure, access control and development processes.

Infrastructure:

• Hosting in certified data centres in Frankfurt (ISO 27001)
• Encryption at rest (AES-256) and in transit (TLS 1.3)
• Daily encrypted backups, 30 days retention
• Separate key management with HSM support

Access control:

• Two-factor authentication (TOTP)
• Role-based permissions following least-privilege
• Session timeout policies

Monitoring:

• Logging of all relevant account-data changes
• 24/7 monitoring of the production environment

Secure development:

• Automatic dependency scanning in every deploy
• Regular security reviews

Notice period and contract duration are agreed individually in the contract – depending on plan, module scope and committed minimum term. We discuss the concrete conditions transparently in the demo call, before you sign.

On termination:

• Data export before contract end – your data can be provided in a structured form on request so you can transition cleanly to another system.
• Final deletion within 30 days of contract end – production systems and backups.
• Written deletion confirmation under Art. 17 GDPR on request.

fynoAI is built and operated by clickpuls eCommerce GmbH in Vienna – an Austrian digital and software consultancy with 15+ years of experience in e-commerce, web development and AI integration for mid-market and enterprise clients across DACH.

The founding team (65+ combined years of industry experience):

• Martin H. Ogris – Founder & Managing Director
• Mathias Ziehengraser – Partner, Project Management & Consulting
• Enrico Jacono – Partner, Sales & Business Development

Reference brands from past digital projects:

• IKEA, Mercedes-Benz, Red Bull, Sky, Electronic Arts
• Danone, A1 Telekom Austria, Borussia Dortmund

fynoAI is not a VC-backed startup but a fully self-developed product – with the clear ambition to make European data sovereignty the default.

The fynoAI user interface is available in German and English – including emails, invoices, templates and support.

Country-specifics are handled:

• BMD (Austria) and DATEV (Germany) for bookkeeping export
• UID (Austria) / USt-ID (Germany)
• SKR03 and SKR04 (chart of accounts)
• Mandatory invoice fields under AT and DE law

BrunoAI understands and replies in any common language – both in writing (chat, email, documents) and on voice calls. In practice: your team can write in German, your French customer can reply in French, and Bruno mediates between both sensibly. Useful for international teams and multilingual customer communication.